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home  > health and wellness

Health and Wellness Articles
May / June 2006

Finding Dr. Right ...

By, Dr. Bhumi Upadhyay, Northeast Pediatrics

Looking for the right doctor for you may be a large obstacle to conquer. Our choices may be limited by insurance plans and location. You and your primary physician may have a very important relationship. Even more importantly, you and your child’s pediatrician will have a long and lasting relationship! So how do you choose this one person who will be making very important decisions with you about your child?

First, you will need to check your insurance list, unless you are willing to pay extra. Once you have a list of pediatricians, you will want to call the office. When calling the office, listen and observe several things. Do you get a live voice or a recording? If a person answers the phone, is she/he friendly and polite? Ask if the office accepts your insurance and if they are accepting new patients. If so, then continue with your questions or ask to have a visit with the doctor. Most offices should let you have a free consultation visit with the doctor before you chose the doctor, especially if you are pregnant and looking for a pediatrician prior to delivering.

Once you make the consultation appointment, have a list of questions ready for the appointment. There are a variety of questions that you may want to ask, but here are the most common and relevant questions in pediatrics that most parents want to know.

1. What are the office hours?

2. What type of after-hour coverage exists? Is it an answering service with a direct link to the doctors, to the nurses, or is it to a hospital triage?

3. Who covers after-hours calls? One doctor, a group of doctors within the same group, or a group of doctors from different groups?

4. How are weekends handled? Will my child have to go to the ER for an ear infection on Saturday morning, or will I be able to see someone?

5. Will I be charged for after-hour calls?

6. If I call during office hours, will I receive a call back from the doctor in a prompt fashion, depending on the severity of my child’s illness?

7. Will I get a same day appointment for sick visits?

8. How long do I have to wait for a routine visit from the day I call?

9. How long will I wait to see the doctor once I check in (includes time in the waiting room and in the exam room).

10. Does the office give reminders for appointments?

11. What if I have to cancel an appointment? Am I still financially responsible for that visit?

12. What hospitals does the doctor use? This is extremely important for the pregnant mom who is looking for a pediatrician. If your doctor does not come to the hospital to see your newborn baby, you will be seen by another community doctor who may never see you again. A special bond is built when your own private doctor sees your baby in the hospital.

13. Is the pediatrician board certified through the American Board of Pediatrics, and how many years of experience does he/she have? “Board certified” means the pediatrician has completed three years of training specifically in the care of children and has passed the written exam, which is recertified every 7 years. If the office has more than one doctor, make sure all are board certified.

14. Does the doctor emphasize prevention? Pediatrics is a lot of counseling and anticipatory guidance so problems can be avoided.

15. What is the doctor’s opinion about antibiotics? The answer to that should not be black or white. The doctor should always explain to you why or why not antibiotics are being used. You should leave the doctor’s office knowing the exact treatment plan and why.

16. Are there any other fees aside from a co-pay or deductible if I have insurance that the office accepts?

Once you meet with the doctor (either as a consultation or your first visit), think of the following things. Did the doctor listen to my questions and concerns? Did the doctor answer my questions in terms that I understood? Did the doctor encourage me to ask questions? Did the doctor treat me with respect? Did the doctor make me feel comfortable? Did the doctor address all of my concerns? Did the doctor discuss all my treatment options and ask my preference of treatments? Did the doctor spend enough time with me? Remember, if this is a group practice, you need to be comfortable and happy with all the doctors in that group since you will encounter all of them at some point.

A family’s relationship with their pediatrician can be a lasting and rewarding one. That is why it is worth taking the extra time to find Dr. Right for you. Do not wait until your child is sick or after your baby is born. Find the doctor that will have a lasting relationship with your whole family.

Dr. Bhumi Upadhyay, a Board Certified Pediatrician and active member of the American Academy of Pediatrics, graduated from the University of Miami six year Honors Program in Medicine. She completed her residency at The Childrens Hospital of Michigan and has been practicing in the Tampa bay area for five years. Northeast Pediatrics is a new solo pediatric practice, which opened on November 1st 2005. Our mission is to provide personal pediatric care to families of our community. We are accepting new patients please call to get to know the doctor 526-PEDS.

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